I am looking for
The Planning Manager is responsible for delivering an outstanding client experience, as well as providing research and outcomes in order to deliver media plans and to support the Partnership Manager in all of their activities.
The individual needs to be confident and prepared to take responsibility for managing their own role within the business, as well as managing the contribution of other team members, where their input affects your actions.
The right candidate is likely to have some planning, research or market development experience or responsibility and be an excellent project manager. They will be required to liaise with internal and external customers in a professional and confident manner.
We need someone who wants to demonstrate that whilst working within the broader team environment, they can deliver outstanding results through their own efforts. This is an ideal role for someone who wants to deliver excellent client service, without necessarily wanting to be in a regular face-to-face environment with clients.
The individual needs to demonstrate the strength of their plans and recommendations by their use of data, evidence, research and market knowledge. They then need to feed this in to the overall service experience.
ROLE OF DEPARTMENT
Managing media campaigns, servicing clients, responding to client needs (reactive). Assessing new market opportunities (proactive), conflict management, client education, data analysis, schedule justification, planning and negotiation, acting as an extension of client marketing department, delivery of service level agreement. Developing audience engagement solutions across communications and publishing channels.
The individual is required to work on a full-time basis 9-5.30, Monday to Friday. The hours will be fixed although at periods of peak business extra hours may be required. We need to deliver a professional, responsive service, so flexibility to react to client requests and respond quickly is important. This may mean working outside of these hours. There is one hour for lunch.
The Planning Manager is required to work alongside a Partnership Manager and a Media Co-ordinator in order to provide research and planning support, as well as taking responsibility for day to day client account management.
Your responsibility will be to manage the ongoing client relationship in terms of service delivery and reporting.
Approx. £30k p.a. depending on relevant experience
25 days holiday plus Bank Holidays
Contributory Pension (after 3 months probation)
Hours are 9am-5.30pm Mon-Fri with 1hr for lunch
As outlined above, work may be required outside of these times.